en EN
en Englishfr Frenchde Germanes Spanishpt Portuguesetr Turkish
Contact Sales
Contact Login
Leadgen App

Security and Compliance Policy

 

At LeadGen App, we are committed to providing secure, reliable, and compliant solutions for your lead management needs. We adhere to rigorous data protection standards and continuously enhance our security measures to protect your organization’s sensitive data.

 

Our Commitment to Security, Compliance, and App Reliability

 

We take every necessary step to ensure that your data and lead management activities are secure and compliant with relevant laws and regulations. This policy outlines our security practices, data protection measures, and the compliance standards we uphold.

 

1. GDPR Compliance

LeadGen App ensures that you can capture and manage leads in a GDPR-compliant manner. We provide a Data Processing Agreement (DPA) for your company, which you can share with auditors. Our forms include a dedicated GDPR question type to obtain user consent through checkboxes.

Key Features:

  • GDPR-compliant lead capture and management.
  • The ability to update or remove leads.
  • Secure storage of leads.

2. Spam Prevention

We offer various measures to reduce spam and improve the quality of leads captured via LeadGen forms. Our multi-step forms help keep bots and spam submissions at bay, while additional enhancements include:

  • Invisible Google reCaptcha for bot prevention.
  • Geo-fencing to block visitors from irrelevant locations.
  • IP-based response limits to prevent spam attacks.

3. Server Location and Security

Our servers and database are located in the United Kingdom, where we use best-in-class Intel processors and ensure compliance with international security standards. Our server infrastructure is certified to meet several global standards:

  • SOC 1 Type II
  • SOC 2 Type II
  • ISO/IEC 27001
  • PCI-DSS

We use secure server communication via SSL encryption to ensure that all data transmission remains protected.

4. PCI Compliance

LeadGen App is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS), specifically under PCI DSS SAQ A. This ensures that we do not directly store card information, guaranteeing secure transactions on our platform.

5. Encryption and Privacy

LeadGen App uses industry-standard encryption to secure all data transmitted between users and our servers. Your form submission data is kept private, and third-party access is prohibited. You also have the ability to limit visibility based on:

  • Response limits (IP address-based restrictions to prevent spam).
  • Location-based restrictions (Geo-fencing to control access by country).

6. Data Backup

To ensure data integrity, we offer the ability to export your lead data in CSV and JSON formats, providing you with full control. Additionally, we conduct regular server backups to safeguard against data loss.

7. Account Security

To protect user accounts, LeadGen App continually enhances security with the following measures:

  • Regular code reviews to identify and mitigate security concerns.
  • A clearly defined release and quality assurance cycle for product updates.
  • Compliance with best practices for account safety.

8. PSD2 Compliance

LeadGen App is fully compliant with the Second Payment Service Directive (PSD2), which mandates secure online transactions within the European Union and the European Economic Area (EEA). We use 3D Secure 2.0 checkout for Strong Customer Authentication (SCA), ensuring that transactions are secure and compliant.

9. Two-Factor Authentication (2FA)

To further protect your account, LeadGen App supports Two-Factor Authentication (2FA) for all user logins. This adds an additional layer of security to safeguard your data.

Commitment to Continuous Improvement

LeadGen App is dedicated to ensuring the security and compliance of our platform. We continue to monitor security developments, conduct audits, and implement new safeguards to ensure that your data remains protected and your lead management needs are met with the highest standards of security.

For more information, or to discuss our security practices in more detail, please contact our support team.

LeadGen App

Your trusted partner for secure, compliant lead management solutions.