Frequently Asked Questions

With LeadGen App you can create online forms for different purposes, incl. lead capture & qualification forms, contact forms, multi-step forms, landing page forms, application forms, surveys, questionnaires, calculators, data collection & research forms, feedback forms and much more. LeadGen App also provides a LeadProof builder to create popups of your that show your leads as dynamic social proof on your pages. The form builder provides lots of form customization options via our design editor. Also we provide lead management & conversion optimization features, integrations and developer features to build complex forms and user journeys.

The LeadGen Pro Plan is free for a 14 day period so that you can fully try out the tool. After 14 days, Pro Plan is $49/month for 20 forms, the Scale Plan is available for $99/month with space for up to 100 forms.

LeadGen App is the most flexible form-builder and provides near unlimited design customization options. The design editor allows you to customize form elements in terms of themes, colours, buttons, textboxes, shadows, fonts, colour codes and much more. You can either pick one of our pre-built themes to give your form a professional look, customize the designs yourself and also customize designs after form embed using custom CSS.

Yes, you can send your leads to a custom URL after form submissions. You can use your custom Thank-you pages to track leads via tracking scripts, e.g. Facebook pixel. Also, we provide a Thank-you message builder to easily create a text that shows in the form widget after users click on submit.

Yes, LeadGen App provides the ability to create flexible conditional flows using logic jumps. You can create complex flows, for example jumps between form steps and jumps based on users choices (conditional logic). Here is a guide on creating conditional logic forms in LeadGen App.

LeadProof is a feature to create popups of the leads that recently filled in a form. For example, you want to show your page visitors that your lead form offer is getting lots of responses from similar locations. You can use LeadProof as social proof, enticing more people to engage with your offers and fill in LeadGen forms. LeadProof popups can be customized based on the type of information shown, popups speed and intervals and more.

You don’t need any coding experience to create a form. LeadGen App is a no-code form-builder and makes it easy to create forms with the intuitive builder, pre-built templates and themes.

Yes, you can upgrade and downgrade your plan at any time. If you downgraded, the monthly plan would remain active until your 30-day subscription cycle ends.

If you have several accounts, we can help you transfer a form design into another account. This will however not pass on the lead and response through, only the form design itself. Get in touch with us if you have an account-related question.

We provide support in English and German. Check out our landing page for German users here.

No, you can capture unlimited leads with any of our plans!

You can receive instant email notifications any time a new lead submits a form. You can enable/ disable and customize lead notifications based on your form. At the moment we don’t have support notifications to the lead directly.

There is currently no option to view the data of visitors that started filling the form without submitting. We do however provide a partial lead metric, showing you how many leads abort the form variant, leaving before clicking the submit button.

Yes, using hidden fields you can pre-populate fields in forms. The hidden fields capture data from URL parameters and using this information to pre-populate form fields.

Yes, Zapier is free up to a limit of usage (automations and tasks). See Zapier pricing details here.

Yes, you can style your LeadGen form using custom CSS from your web-page editor.

Yes, with LeadGen App you can capture and manage leads in a GDPR-compliant way. We provide a Data Processing Agreement for your company to sign, to provide it to auditors. LeadGen forms contain a dedicated GDPR question type to contain user consent via checkboxes. Your leads are securely stored and provide you the ability to easily update/remove leads as needed.

You can close LeadGen forms for submission from the settings page of your form. Go to Form Settings, Responses and turn off the switch for “Responses (Lead) Submission is Enabled” This will keep showing the form on your site but doesn’t allow any user to submit.

Unfortunately, we can’t guarantee HIPAA compliance. It’s an area we are starting to look into and plan to implement in the future.

You can use LeadGen forms in your website and landing page or send it our directly via form link. LeadGen forms can be embedded into all common page-builder with HTML embed feature, incl. WordPress, Unbounce, Leadpages, Instapage, Webflow, Wix and more. We provide direct embed and iframe embed which can simply post and paste into web-page. LeadGen forms are responsive form web, tablet and mobile device screens.

We have live form examples you can test out as well as a showcase page with customer form examples. Also, you can check our lead form templates which provides an idea of the different form designs that we support.

We got more than 200 form templates for different industries and use cases. Message us via the chat window if you want us to activate one of the forms in your account. You can edit keep the changing the template form content and design from your account.

Yes, LeadGen App is build to for multi-step form design. The form-builder makes it very easy to create multi-step forms, even long forms with lots of steps.

You can build calculator forms that generate a score based on answers selected in the form. For example, you ask a series of questions using dropdown or select buttons, then you can create a formula that creates a result based on those choices. Your lead score will show up in the lead response data and can also be shown to the person filling the form. Simply define your formula and then paste the calculator short code into the form thank-you message to display the results to the lead instantly.

You can use your LeadGen App account for unlimited domains such as client sites, e.g. in PPC lead generation campaigns. You can add forms for several clients into one account and set up individual integrations, notifications, etc. based on each form.