NPS Survey Form is a type of survey form designed to measure the Net Promoter Score (NPS) of a company or organization. The NPS is a customer loyalty metric that measures how likely a customer is to recommend a company’s product or service to others on a scale of 0 to 10.
The NPS Survey Form typically asks a single question about how likely the customer is to recommend the company, followed by an open-ended question asking for feedback or suggestions. The form helps companies and organizations assess customer satisfaction and identify areas for improvement.
NPS Survey Form is designed to measure the Net Promoter Score (NPS) of a business, which is a metric that indicates how likely customers are to recommend the business to others. The form typically asks customers to rate the business on a scale of 0-10 and then asks follow-up questions to gather feedback on what the business is doing well and where it could improve.
Businesses benefit from NPS Survey Forms as they help to identify areas for improvement and provide valuable insights into customer satisfaction and loyalty.